Privacy Policy

Introduction

This Privacy Policy explains how THMVERSE (operating under the trade name Clique) collects, uses, and protects your personal data when you visit our websites, www.clique-network.com and www.cliquecommunity.com, or participate in our online community and events platform for MICE professionals. We are committed to protecting your privacy and complying with the EU General Data Protection Regulation (GDPR).

If you have any questions about this Privacy Policy, please contact us at info@clique-network.com.

1. Who We Are

2. What Personal Data We Collect

We collect the following categories of personal data from you:

  1. Registration Data:

    • Name, email address, password, job title, company name, etc.

  2. Profile Information (optional):

    • Location, interests, and other information you voluntarily provide to enhance your profile.

  3. Communication Data:

    • Messages, forum posts, or chat logs exchanged within our platform.

  4. Usage Data:

    • IP addresses, browser type, cookies, and analytics data for tracking and improving user experience.

3. How and Why We Use Your Data

We process your personal data for the following purposes, based on specific legal bases under GDPR:

  1. Account Creation and Management:

    • To create and manage your user account and profiles.
    • Legal Basis: Performance of a Contract.

  2. Event Registration and Ticket Sales:

    • To facilitate event registrations and process ticket payments.
    • Legal Basis: Performance of a Contract.

  3. Email Newsletters:

    • To send you updates and information about upcoming events, offers, and community activities.
    • Legal Basis: Consent.

  4. Analytics and Website Improvement:

    • To analyze usage data, improve user experience, and ensure site functionality.
    • Legal Basis: Legitimate Interest.

  5. Legal Obligations:

    • To comply with applicable laws and regulations.

4. How We Share Your Data

We do not sell or rent your data to third parties. However, we may share your personal data with the following third parties:

  1. Service Providers:

    • Hosting Provider: TransIP.
    • Website Platform: WordPress. These providers process data only to the extent necessary to provide their services to us.

  2. Legal Compliance:

    • If required by law or to enforce our terms and conditions.

5. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or other GDPR-compliant mechanisms.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. For example:

  • Account data is retained as long as your account is active.
  • Financial and transaction records are retained for 7 years, in compliance with tax regulations.

7. Your GDPR Rights

As a data subject, you have the following rights under GDPR:

  1. Access:

    • Request access to the personal data we hold about you.

  2. Rectification:

    • Request correction of inaccurate or incomplete personal data.

  3. Erasure:

    • Request deletion of your personal data (“Right to be Forgotten”) under certain conditions.

  4. Restriction:

    • Request restriction of processing under certain circumstances.

  5. Objection:

    • Object to the processing of your data for direct marketing or other legitimate interests.

  6. Portability:

    • Receive a copy of your data in a structured, commonly used, and machine-readable format.

  7. Withdraw Consent:

    • Withdraw your consent for data processing at any time (where consent is the legal basis).

To exercise any of these rights, please contact us at info@clique-network.com.

8. Cookies and Tracking Technologies

Our websites use cookies to improve user experience and analyze site traffic. Cookies may collect information such as your IP address, browser type, and pages visited.

  • Necessary Cookies: Essential for the functionality of the site.
  • Analytics Cookies: Help us analyze user behavior and improve the platform.

You can manage cookie preferences through your browser settings or our cookie consent tool.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • SSL encryption for secure data transmission.
  • Access controls to limit unauthorized access to data.

However, no data transmission or storage system can be guaranteed to be 100% secure.

10. Children’s Data

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without parental consent, we will delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and, where appropriate, we will notify you via email or other communication channels.

12. Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority in your EU member state.

For example, in the Netherlands:

If you have any questions or concerns about this Privacy Policy, please contact us at info@clique-network.com.