AI & Digitalisation

Your hotel
running on intelligence.

Clique's AI and digitalisation service is built for hotels, venues, destinations, DMCs, agencies, and convention bureaus in the hospitality and MICE industry.

While you read this, AI is already drafting proposals somewhere in hospitality. Time it worked for you.

STEP is our four-phase programme that finds where AI and automation actually move the needle in your business, then makes it happen with you.

4 phases, one journey
Weeks to first automation
100% vendor-neutral
Powered by the Clique Agent

AI is everywhere, but is your business actually getting anything from it?

01

Your tools sit underused

You're paying for software your team uses at a fraction of its capability. Nobody has time to find out what else it could do.

02

Your processes are still manual

Proposals, follow-ups, reporting. Work that could run itself is still eating hours from your commercial team every week.

03

AI feels like noise

Everyone says you should be using it. Nobody tells you where, how, or what's actually worth your money.

Sound familiar?

If any of these hit home, the problem isn't your team. It's that nobody has mapped your processes against what today's tools can take over. That's exactly what STEP does.

Our Methodology

The STEP Programme

Four phases. One clear journey from first conversation to working automation.

S

We learn how you really work

It starts with an intake. We walk through your processes with your team and audit the tools you already have. No assumptions, no template.

  • Intake session with your leadership
  • Team interviews across departments
  • Process and tool review
T

We find what's worth automating

In working sessions together, we pinpoint where AI will have the biggest impact, and where your existing tools can simply work harder.

  • Automation opportunity mapping
  • Quick wins vs long-term plays
  • Prioritised by commercial impact
E

We select the right tooling

The market is overwhelming. We cut through it and recommend tools that fit your organisation, your budget, and your team. Vendor-neutral, always.

  • Tool selection and comparison
  • Integration with your existing stack
  • Clear cost and impact picture
P

We implement it with you

Our experts build, configure, and embed the changes alongside your team. Automation that drives enquiries, pipeline, and bookings.

  • Hands-on implementation by our experts
  • Team training so it actually sticks
  • Ongoing optimisation support
What this looks like in practice

Automation your commercial team will actually feel.

Every programme is shaped around your processes. These are the areas where it tends to land first.

Sales & Enquiries

Faster responses, sharper proposals, follow-ups that never slip. Your pipeline moves while your team focuses on the conversations that matter.

Marketing & Content

Campaigns, content, and segmentation that run on rhythm instead of spare time. The right message reaching the right buyers, consistently.

Insight & Reporting

Clean data and clear reporting, delivered to your team automatically. Decisions based on what's happening, not what someone had time to compile.

The engine behind it

Meet the Clique Agent.

An AI agent built on open-source technology that lives inside your business. It learns your processes, remembers everything it picks up, and works where your team already works.

  • Gets smarter over timePersistent memory and self-built skills. The longer it runs, the more it takes off your plate.
  • Works in your channelsSlack, WhatsApp, Telegram and more. No new tool for your team to learn.
  • Your data stays yoursSelf-hosted on your own infrastructure. No tracking, no cloud lock-in.
Clique Agent 02:14
New enquiryGala dinner, 180 guests, 14 March. Availability & proposal?
Proposal drafted from your templates ✓
Reply sent, follow-up scheduled for Thursday ✓
CRM updated, pipeline report refreshed ✓
While your team was asleep.
Floris Looij, Co-Founder and Director of AI and Digitalisation at Clique Co-Founder
Our AI Expert

Floris Looij

Co-Founder & Director, AI and Digitalisation

Floris heads up this service. With a background spanning hospitality, commercial strategy, and technology, he works with you directly from intake through to implementation. He knows what a hotel sales team looks like on a busy Tuesday, and what good automation looks like in practice.

Ready when you are

Take the first STEP.

It starts with an intake conversation. Tell us where you are today and we'll show you what's possible. No pitch, no obligation.

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